There is a reminder before you place your order to check your order carefully before checking out. Once your order has been placed in our system, we are unable to change or cancel orders because of change of mind.
If your order has not yet been processed by our system and you have not received your order number, please Contact Us
to amend or cancel your order, we cannot guarantee this change or cancellation but we will do our best at all times to help you.
If your item is damaged in transit, please email our customer care team at firstname.lastname@example.org with your order number for further assistance. Please do not post up negative comments on social media before we have had a chance to communicate with you first. We always strive to do our best to help you to resolve your matter.