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Agoge Group Pty Ltd and its related entities from time to time are committed to protecting the privacy of your personal information.

This Privacy Policy explains how Agoge Group manages the personal information that we collect, use and disclose, and how to contact us if you have any further queries about our management of, or would like to request access to, your personal information.

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information is recorded in a material form or not.

Collection of personal information by Agoge Group Pty Ltd.

The types of information we may collect include:

i..  identifying and contact Information (for example, your name, address, age, date of birth, gender and email address)
ii.  financial information (for example, credit or debit card details)
iii. health information (for example, where a customer may suffer an advertse reaction to a product) and

your username and password, IP address, information about your purchases and your other activity on our website (for example, tracking which areas of the website you visit and the content you view); other information which you may include in your profile or in other communications to the Agoge Group Pty Ltd; and other information with your consent or where required by law.

We collect personal information in connection with your use or purchase of Agoge Group’s products and services, to provide you with the products and services you request, as well as information on other products and services offered by us.

Where possible, we will collect personal information directly from you or a person authorised to provide this information on your behalf. This can be through our website, in one of our retail stores or counters, over the phone or via email. Should we collect your personal information from a third party, we will take reasonable steps to ensure that the third party has obtained your consent to provide your personal information to us.

If you do not provide personal information requested of you to Agoge Group Pty Ltd or, withdraw your consent to our collection, use and disclosure of your personal information at any time (subject to contractual and legal restrictions and reasonable notice), we may be unable to provide you the products or services you have requested or contact you in the future

If you no longer wish to receive information about our products, services, email newsletters, store launches, events or other promotional information you may unsubscribe by contacting us as described below. For communications sent by e-mail or other electronic means, you will also be able to unsubscribe using the unsubscribe mechanism in the message itself.


If your web browser is set up to accept cookies, a cookie will be stored on your hard drive when you visit Agoge Group’s website. Cookies allow Agoge Group Pty Ltd to collect information about your computer, which may include your IP address (a number assigned to your computer when you register with an Internet Service Provider), type of browser, operating system, domain name, and the details of any website which has referred you to our website. Agoge Group uses cookies to track and collect information about which parts of Agoge Group’s site and newsletter (including links to other websites) are being visited by you.

Cookies also allow Agoge Group Pty Ltd to recognise your computer while you are on Agoge Group’s website, and to send you to the country of origin and language you selected on your first visit to Agoge Group’s site. This information is used to maintain the quality of our service and to provide tracking and statistics regarding the use of our website.

If you would rather not have this information stored on your computer, you can configure your browser so it does not accept cookies. However, if you disable cookies you may not be able to access all parts of this website, including the purchase section.


Agoge Group Pty Ltd will generally provide individuals with the option of not identifying themselves when entering into transactions when it is lawful and practicable to do so. However, on many occasions, we will not be able to do this. For example, we will need your address in order to deliver any products purchased through our website.

Use of personal information by Agoge Group Pty Ltd.

Generally, Agoge Group Pty Ltd will use your personal information for purposes connected with our business operations, which may include:

to develop, market, sell or otherwise provide products, services or information; fulfil your purchase orders for our products, services and/or gift certificates; provide you with copies of our newsletter or information about our products, store launches, partnerships, events or other marketing or promotional information to maintain, update and service your account with us; to maintain, administer and improve our systems;to improve our website, including to modify it to your usage, history and preferences and troubleshoot problems; and conduct internal administrative activities, research, analytics, planning and project development. Unsolicited personal information. We do not usually collect unsolicited personal information.

Where we receive unsolicited personal information, we will determine whether or not it would have been permissible to collect that personal information if it had been solicited.

If we determine that collection would not have been permissible, to the extent permitted by law, we will destroy or de-identify that personal information as soon as practicable.

Disclosure of personal information overseas

Agoge Group may, in the course of carrying out our business, disclose statistical information to overseas affiliates and service providers, including between members of Agoge Group Pty Ltd, no personal information shall be disclosed.

These entities are located in the following countries: South East Asia Pacific region. countries in the European Union; the United States of America, Canada, Brazil and other countries in South and Central America. Access to and Correction of Your Personal Information If you have any questions or concerns about how we handle your personal information or would like to request a copy of the personal information we hold about you, please email us at or write to us at:

Agoge Group Pty Ltd
P O Box 8155,
Angelo Street,
South Perth
Western Australia 6151

Agoge Group Pty Ltd will generally provide you with access to your personal information if practicable and, will take reasonable steps to amend any of your personal information which is inaccurate or out of date. If we provide you with copies of any information you have requested, we may charge you a reasonable fee to cover the administrative costs of providing you with that information.

Changes to this policy This Privacy Policy is effective from 5th April 2018.

This Privacy Policy may be updated from time to time. To obtain a copy of the latest version at any time, visit our website or contact us by email at


If you consider a breach of the applicable privacy laws or your rights in relation to privacy has occurred, you may contact us and we will attempt to resolve your complaint.

For Agoge Group Pty Ltd customers located in Australia, please email us at or in writing at

Agoge Group
P O Box 8155,
Angelo Street,
South Perth
Western Australia 6151

If you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at its website or by telephone on 1300 363 992.

For Agoge Group Pty Ltd customers located outside Australia, please contact the body responsible for regulation and enforcement of privacy laws in the country in which you reside.

Changes to our Privacy Policy

We may occasionally update this Privacy Policy to comply with changes to current Australian rules and regulations. We recommend that you check this Privacy Policy when you visit our website to be aware and that you understand our current Policy.
If we make material changes to this Policy, or in how we use or collect your personal information, we will prominently post such changes to the Top Banner found at the Top of the Home Page, prior to implementing the change.
We will not make any retroactive material changes in how we previously collected and handled personal information unless you allow us to do so, or unless we are legally required to do so and in such a case, we will email registered website visitors information on these material changes to this Privacy Policy.